Weather resistant steel padlock

At Super Bros Houseware, we value your satisfaction and aim to make returns simple and fair.

Returns

• Returns are accepted within 7 days of delivery.
• Items must be unused, in original packaging, and accompanied by a receipt or proof of purchase.

Shipping Costs

• Customers are responsible for return shipping costs.
• If the return is due to a manufacturer defect (not shipping damage), Super Bros Houseware will cover the return shipping and provide a refund or replacement.

Damaged or Defective Items

• If your item arrives defective due to a manufacturer issue, please contact us within 7 days of delivery with photos.
• We will arrange a replacement or refund at no cost to you.

Refunds

• Refunds will be issued to your original payment method once the return is received and inspected.
• Please allow 5–7 business days for the refund to appear.